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Frequently Asked Questions

These are some of the typical questions our visitors and clients typically ask us. This page has proven to be an excellent resource for retailers and restaurant owners looking to automate their point of sale processes. As our key product, POS+ provides a seamless point of sale interface for users of QuickBooks, BusinessWorks and Peachtree, and this f.a.q. does address many of the questions first-time users have. If your question is not here, please do not hesitate to contact us here.

Q: What are the characteristics of a typical POS+ point of sale software user?

A: The typical POS+ Retail point of sale user is a small to mid-sized retailer which uses QuickBooks, BusinessWorks or Peachtree to track accounting activities and help manage their business. POS+'s main advantage over competing systems is that its interface integrates seamlessly with the aforementioned products, meaning no new procedures and accounting features must be learned in order to operate it effectively.

POS+ enables you to easily transfer detailed sales information line by line into your BusinessWorks, Peachtree and QuickBooks systems. All details are in full, and are not summarized as they are in competing products.

Another important note is that because it mates with existing accounting software, customer details can be tracked, and invoices generated automatically. The system is fast and efficient, and works with most barcode scanners and touchscreen monitors.

Q: I currently use QuickBooks/BusinessWorks/Peachtree. How does POS+ differ from my accounting software?

A: With POS+, no longer is it necessary to have two completely separate software products, interfaces and features sets for both your accounting and point of sale needs. Our experience has taught us that most retailers simply want to process sales, collect customer details, maintain their inventory and still use their main accounting software for all of these tasks.

POS+ was created to collect sales and customer details quickly and efficiently, and report them to your financial software. Simple as that. There is very little new to learn, and no redundant features.

Q: I am currently looking at a competing product. How does POS+ differ from that product?

A: While small differences may occur, the key difference is that POS+ is the only point of sale program on the market which reports all transaction details to all versions of BusinessWorks, Peachtree and QuickBooks. With this product, there is never a need to relearn such tasks as purchasing, inventory or accounting functions. Any inventory details and sales information is in the exact same software which you perform all of your other accounting tasks.


Q: Do I require QuickBooks Merchant or QuickBooks Point Of Sale Merchant Services in order to process customer credit cards at point of sale?

A: No. Credit card transactions can be processed quickly at point of sale by the merchant processor of your choice. There is no requirement to be with any specific merchant provider.

Q: How do I process credit cards at point of sale using POS+?

A: POS+ interfaces with all major credit card processing machines from any bank in the United States. You can choose whatever merchant provider you like, and it is not necessary to change your merchant service agreement to use POS+.

Q: If I am using another point of sale program, can I get all of my current details transferred into POS+?

A: POS+ uses the inventory details from within your accounting software, and if you can export customer and inventory details from your current point of sale system, it will be possible to import it into that accounting system.

Q: How does POS+ handle inventory counts and details?

A: POS+ was developed specifically to integrate seamlessly with QuickBooks, BusinessWorks and Peachtree, and does not duplicate the features of these programs. Therefore, you can manage inventory from within your Accounting program, just as you may be managing it now. POS+ seamlessly reports what was sold, pricing, to which customers (if customer tracking is required) and adjust inventory, update sales accounts and post tendering total to undeposited funds AUTOMATICALLY. There is no additional module required for this process to take place.

Q: I am currently using BusinessWorks/QuickBooks/Peachtree. Do I require a specific version in order to run POS+?

A: POS+ works seamlessly with any version of QuickBooks 6.0 and later via IIF and 2002 and up via IIF and XML. It also works seamlessly with BusinessWorks V12 and V3.03 and up. If you have questions about compatibility, please contact us here.

Q: How many point of sale stations can POS+ work with?

A: POS+ can work with as many stations as your business requires.

Q: Does my accounting software have to be on the same machine as the POS+ software?

A: No, unless you are using QuickBooks 2002 with the XML interface. With this particular software, you must have POS+ on the same computer. But, your version of QuickBooks does not have to be running.

Q: Can I run POS+ Retail at my store, but have my accounting software elsewhere, such as an office or my home?

A: Yes. Sales details can be gathered from anywhere.

Q: Does my accounting software have to be running simultaneously to run POS+?

A: No.

Q: If POS+ shares information with my financial accounting software, will my employees have access to my books?

A: No. As noted above, your accounting software need not be on your point of sale system computer. Even if you decide to put your POS+ system on the same computer, POS+ has user group definition, meaning you can exclude any or all sub-users from opening other programs.

Q: Will POS+ Retail work with my store's current point of sale hardware?

A: Yes. POS+ point of sale is compatible with almost all POS hardware peripherals. If you require a system, please contact us for a system quote here. We can easily provide you with an inexpensive system that is fully compatible and takes advantage of all the capabilities of POS+.

Q: In order to perform accountancy functions, will my accountant need a copy of POS+?

A: No. Because all information is transferred to your accounting system in detail, all your accountant requires is your financial software files.

Q: How can I get more details about the POS+ Point of Sale system?

A: Simply call us at the toll free number above between 9am-5pm PST from Monday to Friday and speak to one of our representatives about your business' requirements. We can also be contacted via our contact form here. Obtaining a demo of either POS+ or POS+ Inventory can be done directly from this form.

Q: I need support. Whom should I call?

A: The POS+ technical support line is available weekdays during business hours at To receive support, however, you must have a support contract. Read about our support plans here.

Q: My business has more than one location. Do I need to purchase another copy? As well, what about adding additional point of sale stations?

A: POS+ is licensed on a one copy-one location basis, meaning you must purchase one license for every location your company requires the software. However, in each specific location, you can add as many stations as you like for only $210.00 each.

Q: I would like to open a new location and add new stations. How does this affect POS+?

A: Call us for additional licenses, and you may add as many stations or locations as required.

Q: I would like to continue the transaction sequence number specified in my accounting software. Can I do this?

A: Yes. POS+ gives you the ability to select whatever numbering sequence necessary whenever a new file is started. So, if your last sequence starts at 245, you may start POS+ at 246.

Q: Is POS+ easy to install and use?

A: Absolutely. In fact, because it was created specifically to seamlessly integrate with your accounting software package, there is no need to relearn any accounting functions. As well, because it simulates a manual cash register, it is easy to train employees on. Simply scan item, total, tender and move on to the next customer. It's one of the most simple systems available today.

Q: Can customer transactions be tracked using POS+?

A: Yes. You can easily import customer details from your QuickBooks and BusinessWorks accounting systems, and add any new customer details in real time. If a transaction is cash, it will be posted as a detailed cash sale to a customer. If the transaction is charged to account, it will post as a detailed invoice. This enables you to easily call up sales reports for your customers.

Q: Can I get my software to automatically remind me to reorder product?

A: Because POS+ Retail adjusts quantities on hand within your accounting software program, you can set reminder points within QuickBooks, Peachtree or BusinessWorks.


Q: Does POS+ have security features?

A: Absolutely. POS+ Retail point of sale enables you to set up user groups and assign security levels, so only certain users can access certain functions. Obviously, a clerk, assistant manager and manager should each have differing levels of access. POS+ enables you to set these levels of access quickly and easily.

Q: Is your inventory product, POS+, necessary for my point of sale to work?

A: No. But, POS+ is a superb product for QuickBooks users that greatly cuts the time necessary for a full physical inventory count. This way, with the help of only a portable scanner, you can make inventory adjustments instantly. No longer is it necessary to close down your store to get correct inventory totals.

Did we answer your question in this FAQ? If not, please contact us here, or request a demo download here.

 

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